Can Zoho SalesIQ be the bridge between Marketing and Sales?
Customers often require a unique link between their CRM and website to gather customer insights and understand their buying behaviour
ChatGPT with Zoho Desk
We are the first Zoho partner to integrate ChatGPT with Zoho Desk Our extensive experience with APIs and specialization in AI, database
3 common mistakes organisations are doing with their sales process
Are you aware you are making these 3 typical sales process mistakes? As someone who has worked with countless CRM systems,
Copywriting and Content Writing doomed with ChatGPT?
Copywriting and Content Writing The issue with blog posts is that they must be appealing in order to draw a
What is the difference between Market Intelligence and Marketing Intelligence?
The scope of Market Intelligence In our opinion Market Intelligence is a more strategic understanding of the market, it includes a market
Integrate the following sales techniques into a Zoho CRM implementation: BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler.
We are pleased to announce that Lumen Business is the first Zoho partner worldwide to integrate the following sales techniques
Am I using my Zoho CRM to its full potential?
Maximizing the Potential of Your Zoho CRM: A Guide to Making the Most of Your Investment Zoho CRM is a
ZIA Zoho CRM AI will provide huge benefits to Zoho CRM users
AI-powered Zoho CRM is gaining importance from Zoho. Although AI has been applied across the CRM industry and Zoho CRM
AI ChatGPT vs Google
AIChatGPT vs. Google Recently Google went into code red because of ChatGPT; in the last few years, anyone in the
Zoho CRM for digital advertising boards | billboard
How to use Zoho CRM with media companies providing Digital Advertising Boards – billboard The challenge: One of the challenges
Business Deals with CRM
How to set up Zoho CRM Deals If there is one module in Zoho CRM that is critical for every
Is your Zoho CRM configured to foster innovation for your business
Foster business innovation underpins many business successes. One of the key questions to ask yourself before deploying Zoho CRM is
Effective Remote Working with Teams
What are the challenges of working remotely with a team? Anyone who works with a team experiences some people who end
3 Tips for Keeping Your Sales Staff Happy and Motivated
How to reduce turnover, and keep sales staff There are three key ways to reduce turnover and retain sales staff.
Two leading indicators you need to review your approach to Zoho Projects implementation
Check out our other blog post “Guide to implementing Zoho Projects” first. Time to implement and manage with Zoho project
Migrate from a spreadsheet to Zoho Projects management
How you can successfully migrate from a spreadsheet to Zoho Projects management If you are considering a Zoho Projects implementation,
The Complete Guide to Zoho Project Management Software
What is Zoho Projects? Zoho Projects, is a project management software application which allows you to plan your projects, track
Two of the leading indicators of failed Zoho project management implementation
To ensure a successful project management software implementation with Zoho Projects, we reviewed some implementation failures. Over time we began to see
Value-based selling. Is there a contradiction between Value selling and faith – God?
One of the challenges facing religious people in businesses today is how to conduct their business and stay true to
Why You Need Zoho for Your Used Car Dealership CRM
There are 3 main CRM modules you will use in your dealership Email marketing, Leads management Onboarding cars management What
Lumen Academy – Key Account Management & Zoho CRM
Why is key account management training important? It is common to find sales people who feel comfortable when they are
Lumen Academy – Advanced Sales Training and Zoho CRM
Why is Advanced Sales Training important? Great sales people are not born, they are trained. Most sales people operate with
Amazon Connect, Zoho chat bot and Zoho CRM
In New Zealand, we have a bit of an anomaly: an unusually high number of Amazon Connect, Zoho SalesIQ (chat
Launching a successful product with Zoho One and Zoho CRM
Over the years we have seen that, when companies launch new products, some of those products end up unsuccessful. The
Cultivating initiative with high performance sales teams and utilising Zoho CRM
Unlike any other software implementation, a CRM implementation can fail structurally if not done correctly. It can also fail to
Listening and Leadership with Zoho CRM
Unlike what many people believe, listening is a skill, and like all skills it requires dedication and discipline to get
The dark side to implementing a CRM
I mostly I write about the benefit of implementing Zoho CRM to business. In this article we will talk about
Business strategies, business plans and Zoho CRM
One of the more interesting contributors to business failure is inability to intellectualise business reality and market conditions. Intellectualisation of business reality
Business Process vs Business Culture
After so many Zoho CRM implementations we have seen many business successes and failures. Business culture in this context is
Two key benefits of Zoho CRM and SalesIQ to be aware of
One of the key pillars in Zoho CRM is knowing when your customers visit your website Zoho CRM offers remarkable
Two key reasons why companies fail to utilize their CRM
There are two key reason why companies fail to successfully utilise their CRM: Management does not utilise the CRM consistently
Human-like recognition using AI Computer Vision
AI Computer Vision is gamechanging in the way it will influence business operations in the next decade.
Zoho apps to help you work from home
The Zoho One suite is a great way to run your business remotely, due to COVID-19 work from home rules,
Zoho CRM vs Zoho One: Which version of Zoho is right for you
When choosing a CRM you want to compare Zoho CRM vs Zoho One or Zoho Bigin, Salesforce, Microsoft Dynamics, or alternatives then this post will guide you.
How SQream DB increases BI tools and Visualiser performance
The most common issue for BI users is caused by legacy data pipelines, which were not designed for the scale of modern data.
Combining SQream DB and Hadoop for richer data insights
SQream DB combined with Hadoop, is the best of both worlds, using the benefits of Hadoop with the performance of SQream DB for analytics.
The Dramatic SQream DB Impact on performance and cost efficiency for massive data analytics
When tasked with improving the ability to analyze data, you want a powerful solution that is fast and cost efficient.
How to use Zoho CRM for sales forecasting
Use Zoho CRM to jump at business opportunity One key challenge we see our Zoho CRM customers have is in
Zoho CRM can show you why you won or lost a sale
Most of our Zoho CRM customers can easily make a link between sales results and lead sources. From this connection they find it relatively easy to identify the most effective way to advertise and bring business in.
Moving you along with expert data migration
The lost and essential art of data migration and cleaning In our experience, data migration and data cleaning often involves
Together we can unleash Excel
How we can help your company utilize the full power of Microsoft Excel Microsoft Excel has proven its foundational importance
SEO training: Executive & Hands-On – Part 3 of 3
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SEO training: Executive & Hands On – Part 2 of 3
Continuing our series outlining the SEO services we elaborate on our ‘Executive SEO’ training. In this training path, we want
SEO training: Executive & Hands On – Part 1 of 3
We train people to become practically competent for SEO using two training paths – ‘Executive’ and ‘Hands-On’. In our earlier
CRM: From a chance of success to proactively creating opportunities
The journey from being responders to actively driving change The business environment has changed dramatically over the last few of
Is SEO now a DIY job, or still one for consultants?
What SEO tasks, by necessity, should to be done yourself and what should be done by consultants? Search engines such as Google
How to improve your business by linking your CRM with your KPIs
One Secret to a Successful CRM: Why Certain KPI Spells Disaster for Your Sales Team Is there a key symptom
The top 3 key questions for sales force planning
when how many salespeople do you need? Can your CRM help you? Did you know that 66% of small to
How CRM & Marketing Automation can drive up business value
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How Zoho CRM helps you zero in on your ideal customer
Call for a free consultation Spread the word Facebook-f Twitter Linkedin-in Recent Posts Book a free consultation
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We work with businesses of all sizes to solves a wide range of problems. If you are wondering how we can help you use technology to help your business perform better, please get in touch with us.
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17 Cockburn Street, Grey Lynn, Auckland 1021, New Zealand