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Zoho Authorized Partner You Can Trust | Auckland | New Zealand

Lumen Zoho Consultant

Lumen Business Solutions: Premier Zoho Partner in New Zealand

Premier New Zealand Zoho Authorized Partner

Welcome to Lumen Business Solutions, the premier Zoho Authorised Partner in New Zealand with over 25 years of experience.

Our expertise includes system analysis, system architecture, data modelling, software development, database development, SAAS development, BI-report writing, RPA development, AI development, API expertise, data cleaning, data migration, data entry automation, Amazon Connects, and SMS automation. We are also the largest Zoho API developer in New Zealand, with over 42 Zoho API projects under our belt.

We cater to all organisational sizes and have government, enterprise, and SME clients.

We are the chosen partner for Government and Enterprises when they choose Zoho, with a proven track record of delivering customised solutions to our clients. Especially when the solutions are complex.

We’re the experts of Zoho CRM, all our staff are Kiwis, and we do not outsource any work overseas. We are NZISM-compliant

Lumen Zoho Consultant
B2B Positioning Strategy & Implementation Services

What we do

What does a Zoho partner do?

Zoho consulting partners specialize in selling, managing, and implementing Zoho solutions. Through tailored training and hands-on support.

We empower you to optimize your technology investments effectively.

Presales & Consulting​

Assesses your needs and aligns Zoho’s products with your business
goals, offering tailored advice.

Zoho Implementation

Implements Zoho products optimally into your business operations.

Training & Support

Provides comprehensive training for your team to effectively utilize Zoho CRM.

Customization & Automation

Offers continuous support post-implementation to address any
emerging needs or changes.

Zoho Partner New Zealand, Lumen Business
B2B Positioning Strategy & Implementation Services

Lumen Business Solutions: Elevating Your Zoho CRM Experience

The benefits that you get from our expertise when implementing Zoho CRM

But what really sets us apart from the competition are the benefits that you get from our expertise when implementing Zoho CRM:

Increased efficiency and productivity: Our expertise in system analysis, data modelling, and software development enables us to provide customised solutions that streamline your business processes, resulting in increased efficiency and productivity.

Improved data management: Our expertise in database development, data migration, data cleaning, and data entry automation ensures that your data is accurate, up-to-date, and easily accessible, improving your data management capabilities.

Enhanced customer experience: Our expertise in BI and report writing, RPA development, AI development, Amazon Connects, and SMS automation enables us to provide customised solutions that enhance your customer experience, resulting in increased customer satisfaction and loyalty.

Increased security and reliability: As the only Zoho partner to pass a risk assessment NZISM and in the process of getting ISO 27001, we provide the utmost security for your data, ensuring your project is safe, on time, and on budget.

We have over 770 happy customers who can attest to the quality of our services. Whether you are a government agency, an enterprise, or an SME, we can deliver customised Zoho CRM solutions that meet your specific needs and requirements.

Don’t settle for less than the best. Trust Lumen as your Zoho Authorised Partner to provide you with the expertise and benefits you need to succeed in your business.

B2B Positioning Strategy & Implementation Services
Elevate Your Market Position with Lumen's Comprehensive B2B Strategy​

Lumen Business Solutions: Leading the Way in Zoho Innovation

A Legacy of Firsts and Innovation

As Zoho’s most innovative partner, we pride ourselves on a series of groundbreaking achievements:

The world’s first in integrating sales training into Zoho CRM.

Pioneers in blending ChatGPT with Zoho Desk, redefining customer engagement.

Trailblazers in connecting Amazon Connect with Zoho SalesIQ for unparalleled communication capabilities.

Expertise in managing complex Zoho Analytics projects, trusted by large-scale enterprises and government agencies.

New Zealand’s foremost Zoho API developers, recognised for our depth of technical expertise.

Elevate Your Market Position with Lumen's Comprehensive B2B Strategy​
B2B Positioning Strategy & Implementation Services

Lumen Business Solutions: Delivering Expertise Across Zoho Solutions

Expert Solutions Across the Board

Our team is adept at handling diverse client needs:

From embedding advanced sales training into your CRM, ensuring your team maximizes its potential.

To integrating cutting-edge technology like ChatGPT, enhancing your customer support and engagement.

We excel in managing complex analytics projects, delivering insights that drive strategic decision-making.

Our Zoho API development is second to none, ensuring robust, flexible, and powerful CRM solutions.

Your Trusted Zoho Partner in CRM Excellence

Choose Lumen Business Solutions for a CRM experience that sets your business apart. Our commitment to innovation, combined with our deep understanding of various industry needs, makes us the ideal partner for your Zoho CRM journeyZoho


Why you should use Lumen to implement Zoho CRM for your business?

Local businesses should leverage Lumen, a team of CRM specialists and software development experts, to implement Zoho for their operations. Lumen excels in crafting custom business solutions tailored to specific needs, ensuring seamless integration of Zoho's powerful CRM capabilities. With Lumen's expertise, businesses can optimize customer relationship management, streamline processes, and enhance overall efficiency, ultimately leading to increased productivity and sustained growth. Trust Lumen to transform Zoho into a tailored solution that propels local businesses toward success in the modern marketplace.

Customised CRM Solutions​

Tailoring Zoho CRM to diverse business requirements.​

Strategic Account Management

Optimizing share of wallet, managing budgets, and identifying risk indicators.

Sales Process Improvement

Enhancing efficiency through CRM.​

User Adoption

Focusing on effective CRM utilization by staff.


Proven track record in diverse industries.


Lumen + Zoho

Lumen is an Official partner of Zoho! For all your Zoho queries and needs, feel free to come to us and we'll get you right!

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Take the Next Step with Lumen Business Solutions​

Don’t settle for less – partner with Lumen Business Solutions for a Zoho CRM experience that drives your business forward.

Interested in what else Lumen & Zoho has to offer?