Discover the future of customer engagement

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

Engage online visitors with Zoho SalesIQ

Zoho Sales IQ a powerful tool that enables you to connect with your website visitors, and give you valuable insights into their behavior.  It is one of the Zoho tools that helps you turn your website from a online newsletter into a digital salesperson – ultimately helping you to close deals online.

When Zoho Sales IQ is on your website you will be able to engage with your customers on your website in real time using on-page live chat. Data shows that when visitors are engaged proactively online they are five times more likely to buy than a prospect who is not engaged.  By doing this a company immediately creates a personalized experience to their prospects and can seize the initiative with how people engage the website.

As with most of the software in the Zoho family Zoho Sales IQ integrates with a number of popular software,  including:

  • WordPress
  • Magento
  • Shopify
  • Squarespace
  • Joomla
  • Bronto
  • Blogger
  • Drupal
  • Bigcommerce
  • Opencart

One of the biggest benefits of Zoho Sales IQ is the insights it gives you into how your customers behave on your website.

Zoho Sales IQ allows you to geolocated your visitors , and then track your visitor’s ‘footprints’ on your website.  You can also see if a visitor is a new or returning.  All of this information empowers you to make smarter selling decisions, as well as guiding you as to how you can modify your website to improve visitor experience.

When combined with your Zoho CRM, Zoho Sales IQ can help improve conversions via follow ups.  You are able to add leads, contacts, and follow up tasks direct from you Zoho Sales IQ live chat window.

Zoho CRM will also help your rank website visitors based on information you have on your database.  This means that you can identify high-value prospects, and keep an eye on them as they browse your website, and focus your sales efforts on the right people.

With Zoho Sales IQ you are empowered to connect with your customers online in an informed and effective way, and in the process maximizing  your websites effectiveness in your overall sales efforts.

If you are interested in Zoho Sales IQ and would like to know more about the pricing or how your business may benefit, contact us.

To learn more about how best to use Zoho Application – CRM  contact us.  We are certified Zoho CRM Consultants as well as Certified Zoho CRM resellers,  and have the expertise to help your Zoho Application – CRM and  (more importantly) your business perform better.


Zoho Implementation by Lumen Business


Take the Next Step with Lumen Business Solutions​

Don’t settle for less – partner with Lumen Business Solutions for an experience that drives your business forward.


1. Zoho CRM Implementation
2. Zoho CRM Consultants 
3. Zoho Partner
4. The Lumen Fusion CRM Implementation for C-Suite
5. Lumen Business Solutions – A New Type of Zoho CRM Implementation: Lumen Fusion
6. Lumen Business Solutions – Effectiveness Framework: Lumen Effectiveness Framework

Picture of Ilan Gross

Ilan Gross

Ilan Gross is a distinguished pioneer and authoritative leader in the IT industry, boasting over two decades of unparalleled expertise in CRM systems and CRM strategy. As the Principal Zoho CRM Consultant at Lumen Business Solutions, Ilan has revolutionised the way B2B enterprises leverage CRM solutions, firmly establishing himself as a cornerstone of technological innovation and strategic prowess. His specialisation in integrating cutting-edge sales methodologies like SPIN, Gap Analysis, and Challenger Selling into CRM platforms has not only set new standards in the industry but has also redefined the essence of customer relationship management for enterprise customers. Ilan's visionary approach extends beyond traditional CRM systems; he is a trailblazer in AI development, AI implementation, and AI consulting, particularly noted for his pioneering work with private ChatGPT on the Azure platform. His foresight in recognising the transformative potential of AI in business processes has led to the creation of numerous AI applications for enterprise solutions, further solidifying his reputation as a leader in driving technological advancement and innovation. Under Ilan's leadership, businesses have experienced groundbreaking advancements in revenue-lifting strategies. Through his expert guidance, enterprises have not only improved their sales processes and customer engagement but have also witnessed substantial increases in revenue. Ilan's mastery of CRM systems, combined with his deep understanding of the strategic needs of large-scale businesses, positions him as an indispensable asset for any organisation aiming to scale and excel in today's competitive market. Moreover, Ilan Gross is celebrated as a pioneer of software development tools, including Aware IM and Magic Software. His contributions to these platforms have been instrumental in empowering developers and businesses alike, enabling them to build powerful, efficient applications with unprecedented ease and flexibility. This aspect of his expertise further underscores his role as a visionary leader, whose influence spans across the entire spectrum of IT development and strategy. In sum, Ilan Gross stands as a paragon of innovation and leadership in the IT industry. His exceptional skill set, combined with his pioneering contributions to AI and software development, marks him as a pivotal figure in shaping the future of technology for enterprise success.