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AI Conversational Commerce Solutions for E-Commerce & Retail – Transforming Your Customer Engagement

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Topic: AI

Conversational Commerce Solutions

Discover insights, drive growth, and streamline your operations with our expertise.

Revolutionizing E-commerce Engagement with AI-driven Conversational Solutions

Conversational Commerce Solutions

Conversational Commerce Solutions From AI-driven chat to seamless invoice and delivery, our integration of private ChatGPT on Azure and Lumen's apps brings your e-commerce customers a revolutionary new way to shop and interact with your business. This holistic approach not only enhances the customer experience but also streamlines your operations, setting a new standard for e-commerce engagement.

We deploy private ChatGPT on Azure and integrate it with ERP and E-commerce systems. This enables real-time conversations with customers, understanding their needs, and presenting the most appropriate item choices. Following this, customers can confirm their needs, leading to invoice generation and payment, all within a seamless interaction.

Empowering Retail and E-Commerce Through AI-Powered Solutions

Revolutionizing Retail and E-Commerce with AI

Our solution transforms customer interactions into dynamic, personalized shopping experiences. By deploying private ChatGPT on Azure, integrated directly with your ERP and E-commerce systems, we ensure real-time understanding and fulfillment of customer needs.

Enhancing Customer Engagement: Personalized Shopping Experiences with AI

Tailored Shopping Experiences with AI

Leveraging AI, we interpret customer queries in real time, mapping them to the most suitable products and services. This not only improves decision-making for customers but also significantly enhances satisfaction and loyalty.

Streamlining E-Commerce Transactions: Seamlessly Bridging Conversations to Deliveries

Seamless Transaction Flow from Conversation to Delivery

From the initial conversation to finalizing the purchase, our platform ensures a smooth, uninterrupted flow. Integration with ERP systems automates order processing, from invoice generation to payment and delivery.

Facilitating Effortless Transactions through Intelligent Conversations

Simplifying Purchases with Intelligent Conversations

Our system intelligently guides customers from expressing their needs to selecting the perfect product, culminating in a hassle-free checkout process. This journey is supported by Azure’s powerful infrastructure and the operational flexibility of Lumen's apps.

Unlocking Success: Key Features of Our Conversational Commerce Platform

Key Platform Features

AI-Powered Product Selection

Instantly understand and respond to customer preferences, offering personalized product recommendations that lead to higher conversion rates.

Real time Support and Order Processing

Provide immediate assistance and automate order processing, ensuring a quick and satisfying shopping experience.

Efficient Conversion and Fulfillment

Our conversational commerce approach streamlines the path from product inquiry to purchase confirmation, effectively increasing sales.

Upgrade Your E-Commerce Strategy

Adopt our Conversational Commerce solutions to elevate your customer interaction and operational efficiency. By integrating cutting-edge AI with your ERP and E-commerce systems, you position your business at the forefront of digital commerce innovation.


Take the Next Step with Lumen Business Solutions​

Don’t settle for less – partner with Lumen Business Solutions for an experience that drives your business forward.