Zoho CRM Consultant: 12 Years of Trusted & Certified Expertise | Auckland | New Zealand”

Trusted Zoho Certified CRM Consultants & Implementation Experts | Auckland, New Zealand

Lumen Business is the Leader in Comprehensive Zoho CRM Solutions. Lumen stands out as a comprehensive solution provider, distinguished by over 25 years of CRM experience and a track record of success with over 770 happy customers. By uniquely combining the roles of certified Zoho CRM consultants, top-tier software developers, and the most experienced API developers, we bring a distinctive edge to our solutions.

Our extended expertise now includes integrating OpenAI technologies with Zoho, further enhancing our technical prowess and deep understanding of sales processes and training. This positions us at the forefront of CRM innovation, offering smarter and more adaptive solutions.

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6 points to choose the right Zoho Consultant to improve your Business

  1. We cater to all organisational sizes and have Government, Enterprises and SMEs clients.

    We are the chosen partner for Government and Enterprises when they choose Zoho, with a proven track record of delivering customised solutions to our clients. Especially when the solutions are complex.

    We’re the Experts of Zoho CRM, all our staff are Kiwis, and we do not outsource any work overseas.

  2. Expert Sales Process Integration: Our approach to Zoho CRM transcends typical implementations. By infusing advanced sales process knowledge and training into the CRM system, we enhance the efficiency and effectiveness of your sales team.
  3. Cutting-Edge Software Development: As leading software developers, we excel in innovation, not just customization. Our capability to develop bespoke software solutions both within and independent of the Zoho ecosystem sets us apart, offering functionality and integration beyond standard offerings.
  4. Unmatched API Development Expertise: Recognised as New Zealand’s most experienced Zoho API developers, our proficiency ensures seamless integration and maximises the utility of your Zoho CRM, enhancing both the user experience and operational efficiency. As the largest Zoho API integrator in ANZ, we give you the assurance that your project is safe been on time and on budget.
  5. Assured Data Security and Compliance: Our unwavering commitment to data security is demonstrated by our comprehensive risk assessments (the only Zoho partner to pass a risk assessment, NZISM) and continuous efforts towards achieving ISO 27001 certification.
  6. Lumen distinguishes itself through a powerful combination of highly skilled IT professionals, experts in business process automation, and adept software developers, merged seamlessly with our proficiency in account management and sales training. This blend of technical expertise and business acumen ensures that our clients receive the most effective and efficient implementation of Zoho CRM, tailored to their unique needs.

The 5 Cutting-Edge Reasons Lumen is Zoho's Most Innovative Consultant

  1. The first worldwide Zoho partner to introduce sales training to Zoho CRM
  2. The first worldwide Zoho partner to integrate ChatGPT with Zoho Desk and SalesIQ
  3. The first worldwide Zoho partner to build an RPA project between UiPath and Zoho CRM/Analytic
  4. The first worldwide Zoho partner to integrate a keyword funnel into Zoho CRM
  5. The first worldwide Zoho partner to upload data automatically from CSV to Zoho CRM/Books

Top 6 Reasons to Choose your most effective Zoho CRM Consultant

  1. Trailblazers in integrating sales training with Zoho CRM
  2. Pioneers in ChatGPT integration with Zoho Desk and SalesIQ
  3. First to integrate Amazon Connect with Zoho SalesIQ.
  4. Renowned for managing complex and large-scale Zoho Analytics projects
  5. Recognised as the most experienced Zoho API developer in New Zealand.
  6. Trusted by government, enterprises, and SMEs for our comprehensive Zoho expertise
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Powerful CRM in four steps

Our experienced team will investigate your business’s requirements and see what is needed to help your business thrive.

Our experts can implement your Zoho system in a few days. This quick install time is one of the main advantages of Zoho CRM.

Zoho CRM was built to connect with the numerous apps your business uses every day. Our team can link Zoho CRM with your favourite apps. 

The key to business software is how you use them. We can share our decades of experience with you and help you use these tools with skill. 

How we help you

As certified Zoho CRM consultants we help you analyze what your needs are, customize a solution, implement your Zoho CRM system, and integrate it with the other Zoho or third-party apps you need to be connected to. Once your Zoho CRM system is set up, our consultants offer coaching, training, and support to make sure Zoho CRM works for you.

Read more about us on zoho.com

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Step 1: Assessment

Our certified Zoho CRM consultants will explore what your specific needs are and how your business process works. Next we will prototype your unique implementation and build a clear roadmap of how we plan to make Zoho CRM work for you.

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Step 2: Implementation

Implementation can be a huge challenge if you are a novice. With our decades of experience we have almost certainly helped a client just like you. Once Zoho CRM is up and running, we will connect it with the relevant 45+ Zoho applications that suit your needs. As well as this we make your Zoho ecosystem connect to your other third party apps (ERP, inventory etc.). With multiple apps ‘talking’ to each other your Zoho CRM system will be a smooth running machine.

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Step 3: Integration

Implementation can be a huge challenge if you are a novice. With our decades of experience, we have almost certainly helped a client just like you. Once Zoho CRM is up and running, we will connect it with the relevant 45+ Zoho applications that suit your needs. As well as this we make your Zoho ecosystem connect to your other third-party apps (ERP, inventory etc.). With multiple apps ‘talking’ to each other your Zoho CRM system will be a smooth-running machine.

Learn more about Zoho Implementations

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Step 4: Training & Support

Any tool is only as good as the people using it. Once we have built your Zoho system we can then work with your entire team and teach them how to make the best use of it. We help everyone from executives to front-line salespeople make the most out of the powerful tool they now have at their fingertips. You will have our certified Zoho CRM consultants with you every step of the way.

Learn more about Zoho Training

Get started with Zoho CRM with certified consultants

The best way to get started with Zoho CRM is to have a certified consultant help you with the process. We have helped over 770 businesses use this powerful app to empower their business. To find out more about how we can help you, click the link below now.

Learn more about our Zoho certifications

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Why we use Zoho CRM

For a large portion of the solutions we build Zoho plays a significant role. Over the decade or so that we’ve used Zoho, we’ve found that it strikes the right balance between performance and economy. Zoho CRM especially can be a keystone piece of software for a business. It is a powerful tool that opens up a vast array of performance improvements for a business. After successful implementation, the 45+ other apps that Zoho offers can multiply the effectiveness of Zoho CRM. As Zoho CRM Certified Consultants we can help you use Zoho CRM to build a strong foundation for your software ecosystem.

Learn more about Zoho CRM

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What to look for in a New Zealand Zoho CRM consultant

Choosing what piece of software to use can be a tough decision to make for any company. The same can be said for choosing a consultant to help you with the implementation. Over the years we’ve learned what things clients need to consider when choosing what Zoho CRM consultant is right for them. One of the most important considerations is experience. Along with the many possibilities that Zoho brings comes many chances to do this wrong. Our consultants have the benefit of having faced (and overcome) almost every problem imaginable. To learn more about how to choose a certified Zoho CRM consultant in New Zealand click the link below.

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Get in touch...

We work with businesses of all sizes to solves a wide range of problems.  If you are wondering how we can help you use technology to help your business perform better, please get in touch with us.

Find Us at the Office

17 Cockburn Street, Grey Lynn, Auckland 1021, New Zealand