ChatGPT implementation for Help Desk

ChatGPT for help Desk by lumen business

How to implement ChatGPT with your help desk? Highly effective ChatGPT implementation strategy depends on the specific use case and the needs of the client. The technology is new and covers a wide range of possibilities. We know it is not possible to be good at all of the ChatGPT range of possibilities, so we … Read more

Can Zoho SalesIQ be the bridge between Marketing and Sales?

Lumen business Zoho SalesIQ

Customers often require a unique link between their CRM and website to gather customer insights and understand their buying behaviour Over the past 12 years, Lumen has helped hundreds of enterprise customers implement Zoho CRM, and one of the challenges they commonly face is how to effectively connect their marketing and sales departments. As experts … Read more

3 common mistakes with sales operations planning

3 selling mistake with Zoho CRM implementation

3 typical Sales Operations Planning mistakes As someone who has worked with countless CRM systems, I’ve seen firsthand how organisations can make common mistakes with their sales process. While a new CRM system can certainly bring benefits and efficiencies, it’s important to remember that the system will only reflect what the organisation is already doing.  In this article, … Read more

Copywriting and Content Writing doomed with ChatGPT?

Lumen business chat GBT

Copywriting and Content Writing The issue with blog posts is that they must be appealing in order to draw a volume of traffic to your website. And it must be written by a human, we recommend reading about Google Expertise, Expertise, Authoritativeness, and Trustworthiness, (EEAT) Read more about Google and ChatGPT. We love ChatGPT, but … Read more

Express Zoho CRM Implementations

Zoho express CRM implementation

Express Zoho CRM implementation is the fastest way to get Up and running in just one day Express Zoho CRM implementation by Lumen Business: Up and running in just one day. Streamlined, straightforward, and supported by expert guidance. Knowing if Express CRM implementation suites your organisation depends on several factors, such as your business needs, … Read more

What is the difference between Market Intelligence and Marketing Intelligence?

What is the difference between Market Intelligence and Marketing Intelligence?

The scope of Market Intelligence In our opinion Market Intelligence is a more strategic understanding of the market, it includes a market understanding of your: Customers, Suppliers -supply chain, External factors could affect your business, Technology scouting And it is including a competitive understanding of your Competitors: Organisations Changes Strategy HR The process is based on analysing … Read more

Effectively Integrate SPIN, GAP and Challenger sales techniques into your Zoho CRM

sales methodologies, BANT, SPIN, GAP, Challenger, MEDDIC and Sandler to Zoho CRM implementation

The Only Zoho Partner Implementing BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler Techniques within Zoho CRM Integrate the following sales techniques into a Zoho CRM implementation: BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler. By offering this service worldwide. Lumen Business can helpbusinesses and Zoho partners of all sizes and industries improve their salesprocesses and achieve better … Read more

Am I using my Zoho CRM to its full potential?

Lumen Zoho CRM

Maximizing the Potential of Your Zoho CRM: A Guide to Making the Most of Your Investment   Zoho CRM is a powerful tool for managing customer relationships, but are you using it to its full potential? Here are a few questions to help you evaluate your implementation and make sure you’re getting the most out of … Read more

ZIA Zoho CRM AI will provide huge benefits to Zoho CRM users

Lumen Zoho CRM AI ZIA

AI-powered Zoho CRM is gaining importance from Zoho. Although AI has been applied across the CRM industry and Zoho CRM in particular, we are at the beginning of the journey. As we progress, over time, ZIA Zoho CRM AI will become more sophisticated and provide huge benefits to Zoho CRM users. In my opinion, it … Read more

AI ChatGPT vs Google

Lumen Zoho CRM AI

Recently Google went into code red because of ChatGPT; in the last few years, anyone in the computer industry has seen the investment that has gone into AI and the advancement from Google, Azure, and AWS in facilitating AI platforms and the explosion of AI applications. With just a few clicks, anyone can create high-quality … Read more