The Ultimate Guide to CRM Consulting: Strategies for Business Growth by Lumen NZ

CRM Consulting & Automation Experts CRM Implementation & Strategy New Zealand

Blog Book a Free Consultation Introduction CRM (Customer Relationship Management) consulting has emerged as a cornerstone for businesses aiming to enhance their customer engagement, streamline operations, and boost growth. This comprehensive guide dives deep into the essence of CRM consulting, offering insights, strategies, and practical advice for leveraging CRM to its fullest potential. CRM Consulting: … Read more

Elevate Your Business with CRM Consulting & Automation Experts | CRM Implementation & Strategy New Zealand

Mastering CRM Strategy for Superior Account Management

Transform Your Business with Comprehensive CRM Solutions by Lumen Our working process Powerful CRM in four steps Assessment Our experienced team will investigate your business’s requirements and see what is needed to help your business thrive. Learn More Implementation Our experts can implement your Zoho system in a few days. This quick install time is … Read more

Strategic Leadership: The CEO’s Role in Elevating CRM Success & Transforming CRM Strategy

CEO involvement in CRM strategy

Maximising CRM Strategy Impact: The Essential Role of CEO Involvement Introduction: A Quarter-Century of CRM Leadership at Lumen Business At Lumen Business, our 25 years of leadership in CRM strategy and sales training for enterprises and SMEs have provided us with unparalleled insights. Our journey through countless CRM implementations across various industries has underscored a … Read more

Accelerate Revenue and Engagement with Lumen Business’s CRM Strategy for Account Management

Mastering CRM Strategy for Superior Account Management

https://www.youtube.com/watch?v=Ec7tEIZ7w8U Empowering Account Management for Revenue Growth with Lumen Business Transform your account management into a dynamic growth engine with Lumen Business’s CRM strategy and sales training. Celebrating 25 years of innovation, we deliver a unique approach that transcends traditional practices, catering to both enterprises and SMEs. Mastering CRM Strategy for Superior Account Management Lumen’s Unique Approach … Read more

Mastering the Strategic Decision to Walk Away from a Deal | CRM Strategy

Walk Away from a Deal CRM Strategy

Understanding the Art of Walking Away Walking away from a deal is a strategic decision. It’s not about giving up; it’s about making smart choices. This blog post aims to ensure that when you face this decision, it’s data-driven, backed by a solid business process, and clear to your sales team. We’ll cover why it’s … Read more

Lumen’s CRM Trends Analysis for 2025: Leading with Innovation

CRM Trends Analysis for 2025

How AI Is Transforming CRM in 2025 and Beyond 2023 marked a pivotal year for AI technology, with the emergence of ChatGPT by OpenAI and advancements in semantic AI engines. These innovations have redefined customer relationship management (CRM) tools, propelling forward-thinking companies like Lumen into the spotlight. While OpenAI has captured the lion’s share of … Read more

Navigating the Future of CRM: Insights for 2025 by Sam Martin-Ross

Sam-Martin-Ross

Expert Predictions For CRM In 2025 As we delve into the realm of Customer Relationship Management (CRM) in 2025, it’s imperative to stay ahead of the curve with the latest trends and predictions. Our journey through a multitude of articles and expert opinions has led us to a particularly compelling vision by Sam Martin-Ross, UK … Read more

The Lesson from Herbert Dow, the Monopoly Breaker: Embracing Change with CRM strategy and Sales Expertise

The Lesson from Herbert Dow

Embracing Strategy Change: Mastering Tough Decisions with Lumen’s Expertise In the dynamic world of sales and CRM strategy, admitting and rectifying a flawed strategy is a daunting task, especially for CEOs. It’s a challenge that extends beyond mere business acumen; it demands a profound readiness to embark on what is often a very hard path. … Read more