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Strategic Foresight: Navigating Business Challenges with Proactive Decision-Making

Strategic Foresight for CEOs Mastering Uncertainty in Business

In an era defined by rapid market evolution and unforeseen challenges, the role of strategic foresight in business management has never been more critical.  Lumen’s approach to transformative business and CRM strategies underscores the necessity of preemptive problem-solving and agile response mechanisms.  This page delves into the essence of strategic foresight, offering CEOs and business … Read more

Accelerate Revenue and Engagement with Lumen Business’s CRM Strategy for Account Management

Mastering CRM Strategy for Superior Account Management Empowering Account Management for Revenue Growth with Lumen Business Transform your account management into a dynamic growth engine with Lumen Business’s CRM strategy and sales training. Celebrating 25 years of innovation, we deliver a unique approach that transcends traditional practices, catering to both enterprises and SMEs. Mastering CRM Strategy for Superior Account Management Lumen’s Unique Approach … Read more

Nurturing Loyalty: Recognising and Addressing Signals of Disloyal Employee

Identifying Signals of Potential Disloyal Employee

In the quest for excellence within B2B sectors, the composition of a sales team is critical. Skill and loyalty are the twin pillars and the foundation for success. Through advanced CRM strategies and AI-driven insights, we’ve identified not just the hallmarks of high performance but also the red flags of disloyalty. Early detection and strategic … Read more

Industry Insider vs. Outside Innovator: Navigating Sales Team Hiring

Hiring Sales Talent

Introduction: When building a high-performing sales team, businesses often grapple with a key decision: should they hire experienced industry insiders or seek fresh perspectives from other sectors? This blog examines the advantages and disadvantages of each approach, providing insights to help you make an informed choice that aligns with your business objectives. Hiring Industry Veterans: … Read more

Mastering Sales Talent Acquisition from Competitors

Hiring Sales Talent

The Strategic Advantage of Hiring Sales Talent from the Competition Introduction: In today’s fiercely competitive business landscape, companies continually seek strategic advantages to stay ahead. One critical area of focus is the hiring of sales professionals. An increasingly popular, yet complex strategy involves recruiting sales talent from competing organizations. This approach not only promises numerous … Read more

Inclusive CRM Training: Strategies for Modern Workplaces

inclusive CRM training

Introduction to Inclusive CRM Training In recent years, the corporate world has begun to recognise the unique learning needs of its diverse workforce. Lumen stands at the forefront of this change, offering innovative CRM training that caters to individuals with learning difficulties. Our approach ensures no employee is left behind, transforming traditional corporate training into … Read more

Effectively Integrate SPIN, GAP and Challenger sales techniques into your Zoho CRM

sales methodologies, BANT, SPIN, GAP, Challenger, MEDDIC and Sandler to Zoho CRM implementation

The Only Zoho Partner Implementing BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler Techniques within Zoho CRM Integrate the following sales techniques into a Zoho CRM implementation: BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler. By offering this service worldwide. Lumen Business can helpbusinesses and Zoho partners of all sizes and industries improve their salesprocesses and achieve better … Read more

Am I using my Zoho CRM to its full potential?

Lumen Zoho CRM

Maximizing the Potential of Your Zoho CRM: A Guide to Making the Most of Your Investment   Zoho CRM is a powerful tool for managing customer relationships, but are you using it to its full potential? Here are a few questions to help you evaluate your implementation and make sure you’re getting the most out of … Read more

ZIA Zoho CRM AI will provide huge benefits to Zoho CRM users

Lumen Zoho CRM AI ZIA

AI-powered Zoho CRM is gaining importance from Zoho. Although AI has been applied across the CRM industry and Zoho CRM in particular, we are at the beginning of the journey. As we progress, over time, ZIA Zoho CRM AI will become more sophisticated and provide huge benefits to Zoho CRM users. In my opinion, it … Read more