Lumen Academy – Key Account Management & Zoho CRM

Why is key account management training important? It is common to find sales people who feel comfortable when they are face-to-face with prospects, but are unable to effectively manage multiple accounts. This problem can be even worse when staff try to develop new initiatives based on sales data. We find this phenomena leads to salespeople … Read more

Lumen Academy – Advanced Sales Training and Zoho CRM

Personal CRM Training

Why is Advanced Sales Training important? Great sales people are not born, they are trained. Most sales people operate with an unconscious competence. They have a familiarity with the product or service they sell, and with their standard customers, but many have never really developed the perspective to analyse their current methods and therefore to … Read more

Zoho CRM Coaching

Lumen CRM Coaching and Training

Lumen CRM Coaching Providing a guiding hand to your organisation with your CRM Lumen CRM coaching is very different from any other Zoho CRM training. It is 6 times more effective than standard training as it focuses on ensuring Return on Investment (“ROI “) from your CRM investment. The key to our success rate is that … Read more