Mastering B2B Sales Negotiation with Tactical Empathy: Lessons from Chris Voss

Mastering Negotiation in B2B Sales Lessons from Chris Voss for the Modern Sales Professional

Blog Mastering Negotiation in B2B Sales: Lessons from Chris Voss for the Modern Sales Professional Introduction: Negotiation—The Heart of B2B Sales At Lumen Business, we believe sales excellence goes far beyond product knowledge and process. The true differentiator in B2B sales is the ability to negotiate effectively, turning complex conversations into mutually valuable partnerships.   … Read more

How James Watt’s “Horsepower” Revolutionized Sales

How James Watt’s “Horsepower” Revolutionized Sales

Blog How James Watt’s “Horsepower” Revolutionized Sales Why James Watt’s “Horsepower” Was a Game-Changer in Selling Technology—And What Modern Businesses Can Learn James Watt is best known for revolutionizing the steam engine, but one of his greatest—and often overlooked—innovations was inventing the unit of “horsepower.” This wasn’t just a technical leap. It was a masterstroke … Read more

What B2B Can Learn from Burger King’s Mouldy Whopper

What B2B Can Learn from Burger King’s Mouldy Whopper

Blog What B2B Can Learn from Burger King’s “Mouldy Whopper” Campaign What B2B Can Learn from Burger King’s “Mouldy Whopper” Campaign When Burger King revealed the “Mouldy Whopper”—a raw, unfiltered look at their product naturally decaying—the world paid attention. This was more than a marketing stunt. It was a strategic masterclass in understanding what matters … Read more

Decoupling for Market Disruption and Disruptive Innovation: Transform Your Business with Lumen Fusion

Lead Market Disruption with Lumen’s Fusion. At Lumen’s Fusion, we empower businesses to harness the power of decoupling—the proven strategy behind today’s most disruptive companies. Discover how to innovate, outpace competitors, and capture new market share by embedding decoupling into your organization’s DNA. Book a Free Consultation Read related Pages: Business Culture Advanced CRM Strategy … Read more

Five Traits of Highly Effective Teams: How to Implement Them with Lumen Fusion

Five Traits of Highly Effective Teams: How to Implement Them with Lumen Fusion

Blog Five Traits of Highly Effective Teams: How to Implement Them with Lumen Fusion Introduction In today’s fast-paced business world, the effectiveness of your team can be the difference between thriving and merely surviving. Highly effective teams drive innovation, boost productivity, and accelerate growth. According to Sarah Elk in her Forbes article, “The 5 Traits … Read more

Brittney Peach and Cloudflare: Lessons on Optimizing Sales Performance and CRM Implementation

Britney Peach and Cloudflare Lessons on Optimizing Sales Performance and CRM Implementation

Blog Brittany Peach and Cloudflare: Lessons on Optimizing Sales Performance and CRM Implementation Brittany Peach and Cloudflare: Lessons on Optimizing Sales Performance and CRM Implementation Sales success is often measured by tangible metrics—activities completed, contracts closed, and targets hit. But what happens when the numbers don’t tell the whole story? In a viral video shared … Read more

CRM Software Selection: Efficiency or Effectiveness in CRM Implementation

Mastering CRM Strategy for Superior Account Management

Blog Introduction When it comes to buying CRM software, businesses often have two primary motivations: saving money and efficiency or being effective. While both approaches have their merits, they differ in their focus and objectives. The Saving Money and Efficiency approach is the overwhelmingly dominate one. It is understandable as it is easier to explain, … Read more

Why Building an In-House B2B Content Team Outperforms Freelancers | Your Company’s Guide

b2b content team strategy

In the competitive world of B2B marketing, the quest for high-converting content often leads businesses to seek out top-tier freelance writers. While the allure of hiring a high-end writer is strong—given their ability to craft content that resonates deeply with customers and converts—the cost ($700 for 1,000 words and above) can be prohibitive. Moreover, relying heavily on a single or a few expensive freelancers can pose risks to consistency and sustainability. But what if there was a more effective strategy that aligns with your business objectives without breaking the bank?

Mastering B2B Positioning Strategy: Lumen’s Guide to Market Leadership

B2B Positioning Strategy

In the complex and ever-evolving world of business-to-business (B2B) markets, finding a distinct and effective positioning for your brand is akin to navigating a labyrinth. With the marketplace crowded and competitive, establishing a clear, differentiated position is not just challenging but crucial for survival and growth.