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Is charisma a requirement for leadership? Insights for Sales Managers and CEOs | CRM Strategy and Consulting

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Charisma a Requirement for Leadership

Leadership Beyond Charisma: Lumen Business’s Formula for High-Performance Teams Redefining Effective Leadership In the quest for exceptional leadership, especially within sales and executive roles, the emphasis often falls on charisma. However, Lumen Business, a pioneer in CRM Consulting and Sales Training for over 25 years, proposes a more holistic and inclusive approach. Leadership, according to … Read more

Nurturing Loyalty: Recognising and Addressing Signals of Disloyal Employee

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Identifying Signals of Potential Disloyal Employee

In the quest for excellence within B2B sectors, the composition of a sales team is critical. Skill and loyalty are the twin pillars and the foundation for success. Through advanced CRM strategies and AI-driven insights, we’ve identified not just the hallmarks of high performance but also the red flags of disloyalty. Early detection and strategic … Read more

Mastering the Strategic Decision to Walk Away from a Deal | CRM Strategy

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Walk Away from a Deal CRM Strategy

Understanding the Art of Walking Away Walking away from a deal is a strategic decision. It’s not about giving up; it’s about making smart choices. This blog post aims to ensure that when you face this decision, it’s data-driven, backed by a solid business process, and clear to your sales team. We’ll cover why it’s … Read more

Navigating the Future of CRM: Insights for 2025 by Sam Martin-Ross

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Sam-Martin-Ross

Expert Predictions For CRM In 2025 As we delve into the realm of Customer Relationship Management (CRM) in 2025, it’s imperative to stay ahead of the curve with the latest trends and predictions. Our journey through a multitude of articles and expert opinions has led us to a particularly compelling vision by Sam Martin-Ross, UK … Read more

The Lesson from Herbert Dow, the Monopoly Breaker: Embracing Change with CRM strategy and Sales Expertise

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The Lesson from Herbert Dow

Embracing Strategy Change: Mastering Tough Decisions with Lumen’s Expertise In the dynamic world of sales and CRM strategy, admitting and rectifying a flawed strategy is a daunting task, especially for CEOs. It’s a challenge that extends beyond mere business acumen; it demands a profound readiness to embark on what is often a very hard path. … Read more

Decision Matrix Bidding in Your CRM – Lumen Business Strategy

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Bidding Process with Decision Matrix

Optimising Your Bidding Process with Decision Matrix Integration in CRM: A Lumen Business Strategy 25 Years of Innovating in Tech, Construction, Engineering, and Mining Welcome to Lumen Business: Unlock the power of informed decision-making in construction, engineering, mining, and subcontracting. Celebrating 25 years of industry leadership, Lumen Business blends deep expertise with pioneering technology solutions. … Read more

Zoho Analytics Experts | Top Consultants and Developers | NZ

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Zoho Analytics Consulting Services by Lumen Business What Our Expert Zoho Analytics Consultants Bring to the Table Introduction: In the realm of Zoho Analytics, expertise and a diverse skill set are essential. Lumen Business, with over 16 years of experience, is home to specialists and experts adept in transforming your data into strategic assets. Our … Read more

Lumen’s Advanced CRM Strategy: Transforming Business Operations and Sales Planning Process

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Lumen's Advanced CRM Strategy

Why Choose Lumen’s Advanced CRM Strategy? Introduction:Discover Lumen’s CRM. Not just tools, but a path to real results. Transform your business today. Revolutionize Sales with Advanced Funnel Strategies Our CRM, featuring Gap, Challenger, and SPIN models, opens doors to future sales excellence. We’re not just about the ‘what’ – we delve into the ‘why,’ paving … Read more

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