In the world of CRM management, there’s a significant challenge that often goes unaddressed—a challenge that can undermine even the most well-planned CRM strategies. This challenge is not about technical skills, data management, user adoption, or organizational support. It’s about personality traits and organizational culture.
Welcome to Lumen Fusion’s Effectiveness Framework for your Zoho CRM implementation. This innovative approach transforms how you measure and enhance customer relationships, sales growth, user adoption, and ROI. It’s more than metrics—it’s the “why” behind your numbers.
Blog Lumen Fusion: A New Type of Zoho CRM Implementation In today’s fast-paced business environment, the right Zoho CRM implementation can mean the difference between success and stagnation. Imagine a CRM solution that not only addresses your technical needs but also drives substantial business growth by transforming your sales process, enhancing your company culture, and leveraging advanced … Read more
Services Lumen Fusion’s Effectiveness Framework for your CRM Revolutionise Customer Relationships and Sales Growth Welcome to Lumen Fusion’s Effectiveness Framework for your CRM and CRM implementation. This innovative approach transforms how you measure and enhance customer relationships, sales growth, user adoption, and ROI. It’s more than metrics—it’s the “why” behind your numbers. Overview Lumen Fusion’s Effectiveness … Read more
Services Lumen Fusion: A New Type of CRM Implementation Book a Discovery Consultation What sets Lumen Fusion apart: Lumen Fusion, a new type of CRM Implementation That Drives Business Growth Lumen Fusion is our competitive advantage. We combine CRM implementation technical skills with business knowledge to integrate proven practices to scale your business through software. … Read more
Blog Introduction When it comes to buying CRM software, businesses often have two primary motivations: saving money and efficiency or being effective. While both approaches have their merits, they differ in their focus and objectives. The Saving Money and Efficiency approach is the overwhelmingly dominate one. It is understandable as it is easier to explain, … Read more
Organizational thickening poses a significant challenge as companies evolve, characterized by increased resistance to change and skepticism towards new data. This issue can severely impede a firm’s adaptability and innovation, affecting its competitive edge and operational efficiency.
Blog Understanding CRM Pipeline Prioritisation: Why Change is Needed Are you confident in how your organisation prioritises its CRM pipeline? Many companies believe they are on the right track, but often, they rely on outdated or superficial methods that don’t truly align with their strategic goals. It’s time to look beyond conventional methods and adopt … Read more
Blog What is Moneyball? Moneyball is a revolutionary approach to team management and player evaluation that originated in baseball. Popularized by the Oakland Athletics under the leadership of Billy Beane, it leverages advanced statistical analysis to uncover undervalued athletes. By focusing on metrics like on-base percentage and wins above replacement, rather than traditional statistics such … Read more
Blog The Distinction Between a Problem and Its Cause: A Key to Effective B2B Solutions In the realm of B2B sales, distinguishing between a problem and its underlying cause can often blur, leading to misdiagnoses and ineffective solutions. Understanding this distinction is crucial for delivering solutions that not only address the immediate issue but also … Read more
