What is a Zoho CRM Expert? A Zoho CRM expert is pivotal in guiding your business through the landscape of technological advancement. Our services focus on leveraging smart technology investments to enhance business practices, saving both time and resources. We specialise in deploying solutions that are tailored to meet your unique business and technology requirements, … Read more
Introduction: B2B Sales Operations Planning (SOP) is key to growth. It’s complex and filled with subtle challenges. Our blog takes a fresh look, focusing on each Deal in SOP. We dive deep into each sale, understanding when and why issues happen. This insight lets businesses quickly adapt and thrive in competitive markets. We’ll show how … Read more
Introduction: The story of Joshua Bell playing violin in a Washington D.C. metro station is a famous social experiment that took place in 2007. Bell, an internationally acclaimed virtuoso violinist, played incognito for about 45 minutes during morning rush hour. Despite his exceptional skill and a Stradivarius violin, most commuters hurried past without stopping to … Read more
3 typical Sales Operations Planning mistakes As someone who has worked with countless CRM systems, I’ve seen firsthand how organisations can make common mistakes with their sales process. While a new CRM system can certainly bring benefits and efficiencies, it’s important to remember that the system will only reflect what the organisation is already doing. In this article, … Read more
Express Zoho CRM implementation is the fastest way to get Up and running in just one day Express Zoho CRM implementation by Lumen Business: Up and running in just one day. Streamlined, straightforward, and supported by expert guidance. Knowing if Express CRM implementation suites your organisation depends on several factors, such as your business needs, … Read more
The Only Zoho Partner Implementing BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler Techniques within Zoho CRM Integrate the following sales techniques into a Zoho CRM implementation: BANT, SPIN, GAP, Challenger, MEDDIC, and Sandler. By offering this service worldwide. Lumen Business can helpbusinesses and Zoho partners of all sizes and industries improve their salesprocesses and achieve better … Read more
Maximizing the Potential of Your Zoho CRM: A Guide to Making the Most of Your Investment Zoho CRM is a powerful tool for managing customer relationships, but are you using it to its full potential? Here are a few questions to help you evaluate your implementation and make sure you’re getting the most out of … Read more
AI-powered Zoho CRM is gaining importance from Zoho. Although AI has been applied across the CRM industry and Zoho CRM in particular, we are at the beginning of the journey. As we progress, over time, ZIA Zoho CRM AI will become more sophisticated and provide huge benefits to Zoho CRM users. In my opinion, it … Read more
In New Zealand, we have a bit of an anomaly: an unusually high number of Amazon Connect, Zoho SalesIQ (chat bot) and Zoho CRM have been installed. What is so significant about that combination of Amazon Connect, Zoho SalesIQ and Zoho CRM? In the beginning of 2020, we noticed some of our customers were paying … Read more
Over the years we have seen that, when companies launch new products, some of those products end up unsuccessful. The question becomes: “What makes a successful product or an unsuccessful product?”. We start by defining what is a successful new product. Most companies go with a objective definition of ROI by measuring sales volume, margin, … Read more
