Lumen Business Solutions NZ The Hidden Tax of Poor Business Processes Written by Lumen Business Solutions. Lumen helps businesses improve CRM, automation, AI, and operational systems by fixing the process before building the system. [Learn more about Lumen](/) By Ilan Gross, Lumen Business Solutions · 18 September 2026 · 14 min read Written by Lumen … Read more
Lumen Business Solutions NZ Build Your Own AI Council: A Business Decision-Making Prompt Inspired by LLM Council There is a quiet assumption baked into most conversations about AI in business: that the technology’s job is to give you answers faster. At Lumen, we believe the highest-leverage way to use modern models is convening an AI … Read more
Lumen Business Solutions NZ Why Employees Resist AI — And What Culture Can (and Can’t) Fix Most AI rollouts don’t stall on bad training. Your team did the maths. Here’s the real reason employees resist AI — and how the right culture reverses it. By Ilan Gross, Lumen Business Solutions · 16 September 2026 · … Read more
Blog Why Pete Hegseth’s speech Gets Culture Right Opening Pete Hegseth said the quiet part out loud: personnel is policy. Restore standards. Reward merit. Train hard. Empower leaders. That’s how you win. His War Department Address is more than a military memo. It’s a blueprint for any high-performance organization. I support his speech and policy. … Read more
Blog The Subway Lesson & a Better Way: Business Culture & Sales Training Executive Summary Subway’s story is a masterclass in what not to do: overexpansion, misaligned incentives, price addiction, brand erosion, and weak succession. The antidote is a disciplined system that aligns culture, skills, and CRM execution. Lumen Business Culture sets behaviors, Lumen Sales … Read more
Blog The Rise and Fall of GoPro: A Cautionary Tale for Entrepreneurs and Startup In the world of action cameras, few stories are as thrilling—and ultimately sobering—as that of GoPro. What began as a passion project for a surfer turned into a billion-dollar empire, only to crumble under the weight of its own ambitions. Let’s … Read more
Blog Death by Slides: Why Sales Training “Dies in Slides” The Problem: Why Sales Training “Dies in Slides” Businesses spend thousands on sales training and cultural workshops, but the impact often fades. Knowledge is forgotten, enthusiasm dips, and the training ends up buried in PowerPoint decks nobody opens again. This failure—what we call “Dies in … Read more
Blog Prof. Richard Susskind on AI’s Future: The AI Revolution That Will Replace Entire Industries Introduction In a compelling talk at the Oxford Martin School, Prof. Richard Susskind — a leading authority on AI and law — explored the future of artificial intelligence and shared insights from his latest book, How To Think About AI: … Read more
Blog How B2B Businesses Can Learn from Will Guidara’s Recipe for Success to Supercharge CRM Implementation Introduction: The Art of Standing Out Will Guidara took Eleven Madison Park from #50 to #1 on the World’s 50 Best Restaurants list by redefining hospitality. His secret? He didn’t just compete—he found gaps where competitors fell short and … Read more
Blog In today’s rapidly evolving healthcare landscape, Artificial Intelligence (AI) is playing a pivotal role in transforming diagnostics. No longer confined to specialist tools or clinical trial analysis, AI is now empowering individuals with timely insights, personalized data, and actionable health information. Here’s how AI is reshaping healthcare and giving more control to patients than … Read more
