AI Consultant in New Zealand

As one of the top AI companies in NZ, Lumen delivers tailored Artificial Intelligence Consulting Services to transform your business.

Our comprehensive AI solutions, from strategy to bespoke systems, solve unique challenges and drive growth across industries.

What you get when you choose Lumen:

Read about some of the comprehensive services we provide in AI

Experts in Private ChatGPT

ChatGPT Implementation

ChatGPT Expert Consultants

AI Business Automation

Why Choose Lumen as Your AI Consultant in NZ

The benefits of our AI Consulting Services:

Benefit 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Benefit 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Benefit 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Benefit 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Benefit 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Benefit 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

After posting about our AI Blog on How to Choose an AI Consultant based on an Objective Criteria we’ve been recognised as a source of trusted expertise in the field of AI and OpenAI has offered us a position in their Beta testing program of the next version of ChatGPT.

There are 3 areas of AI Consulting:

1

AI Automation & Integration for Business

We help businesses streamline operations with end-to-end AI automation. From data entry to workflow triggers, our solutions integrate with your existing systems (like CRMs, ERPs, and help desks), reducing human error and freeing your team to focus on higher-value work.

Use case examples: invoice processing, client onboarding, appointment scheduling, internal ticket routing.

2

How the End User Uses the AI Chatbot

Customer and employee-facing chatbots are now smarter than ever. We build private, secure ChatGPT-powered assistants that answer FAQs, guide users, and handle requests, 24/7. These bots are tailored to your brand’s tone and linked to your internal data for accurate, context-aware responses.

Use case examples: customer service, IT help desk, HR onboarding bots, internal policy support.

3

How to pick the AI for your Company and Install it on your Private server and then train it to suite your needs

Choosing the right AI model is critical to your success. We assess your goals and infrastructure, then recommend and deploy model, like GPT, Claude, or LLaMA, on your own private servers or secure cloud environment. We ensure data protection, compliance, and full control over your AI’s training and performance.

Use case examples: on-premise deployments for legal, financial, and health organisations with strict compliance needs.

Common Use Cases for Generative AI in Business

Generative AI isn’t just a trend, it’s transforming how NZ businesses operate. As an experienced AI consultant, Lumen helps companies adopt tailored generative AI solutions that deliver real ROI.

Meeting Management

Transcribe, summarise, and highlight key points from meetings in real time. Our AI captures action items and decisions instantly, ensuring nothing is missed and follow-ups are crystal clear.

Access to Knowledge

Unlock company-wide expertise. Our generative AI tools can search across emails, documents, and systems to deliver instant, context-aware responses, acting as a 24/7 knowledge concierge.

Risk & Compliance

Ensure consistency and accountability. We implement AI tools that flag anomalies, monitor compliance workflows, and reduce errors in documentation-heavy industries like finance, legal, and healthcare.

Proposals & Presentations

Accelerate your proposal pipeline. Our AI systems help teams draft pitch decks, tailor responses, and even generate client-specific visuals, so your people can focus on strategy and storytelling.

Content Production

AI-powered content generation tools speed up blogs, social media posts, internal updates, and more, while keeping your brand voice consistent. We help marketing teams move faster, with full content governance.

Research & Decision Making

AI supports smarter business planning by analysing data, simulating outcomes, and surfacing strategic insights. We help you turn complex data into confident decisions.

Looking for specific generative AI use cases in your industry? Book a free consultation and we’ll show you what's possible.

12 Tailored AI Solutions for Diverse Business Needs with Private ChatGPT

AI-Driven Proposal Generation & Analysis

Industries: B2B businesses in products and services.

Details: Utilising private ChatGPT for comprehensive market analysis, focusing on negotiation and closing rates.

Persuasive Communication with Private AI Tools

Departments: Legal, HR, Sales, Marketing, Crisis Management, PR, Customer Service.

Details: Crafting effective, secure communications for sensitive business scenarios.

Advanced HR Sentiment Analysis with AI

Industries: Large corporations, tech companies, remote workplaces, high-value teams.

Details: Using private ChatGPT for accurate predictions of employee turnover and insights into workforce sentiments.

Innovative Customer Sentiment Analysis

Industries: B2B, Retail, E-commerce, Service Providers.

Details: Leveraging private ChatGPT to analyse customer sentiment in real time, offering actionable insights to boost customer retention.

Automating Content Creation

Industries: Digital marketing, publishing, education, marketing departments.

Details: Streamlining content creation securely with private ChatGPT, safeguarding data in your content strategy.

Revolutionising Customer Support with AI

Industries: E-commerce, IT services, healthcare.

Details: Implementing private ChatGPT-powered help desks for quick, secure customer service.

Financial Analysis for Financial Organisations

Empower Decision-Making: Our AI system analyses cash flow and balance sheets, aiding loan qualification processes.

DiscoveryMaster: Transform Your Litigation Discovery Process with AI

Industries: legal firms, corporate legal departments, government agencies.

Details: Enhancing legal research and case preparation with secure, private AI analysis.

E-Commerce Solution: Transforming Customer Intent into Orders

Industries: E-commerce, Retail, B2C services.

Details: Convert natural language customer requests into orders, streamlining the shopping experience for efficiency and satisfaction. This feature boosts conversion rates and sales by making shopping intuitive and user-friendly.

Competition Analysis: Understanding Market Dynamics

Unlock the Secrets of Your Competitors:

Insightful Analysis: Discover trends and insights into your competition.

Multi-Disciplinary Approach: A practical, varied approach for a comprehensive understanding of competitors.

Strategic Support: Designed to enhance your business strategy, aiding in decision-making and planning.

ChatGPT implementation for Help Desk

How to implement ChatGPT with your help desk and chatbot?

Highly effective ChatGPT implementation strategy depends on the specific use case and the needs of the client. The technology is new and covers a wide range of possibilities. We know it is not possible to be good at all of the ChatGPT range of possibilities, so we are focusing on our core strengths where we can demonstrate value and experience.

Companies that provide customer support. such support departments utilizing Help Desk, Online Chatbot, and Call Center. And with typical industries like office suppliers, Banks, Electricity, Telecommunications and Information Technology firms

Conversational Commerce Solutions: Transforming E-Commerce and Retail Customer Engagement

Industries: Retail, E-Commerce, Service Providers, B2C Digital Markets

Details: Our platform revolutionises customer engagement by leveraging AI and ChatGPT technology, enabling smooth shopping experiences via messaging apps and chatbots. It simplifies the buying process and customer support, enhancing satisfaction, loyalty, and sales. Our technology swiftly understands customer needs, elevating the shopping experience.

Seamless Transaction Completion: Beyond engaging customers, our platform facilitates the seamless conversion of conversations into confirmed sales orders or invoices. With just a text, email, or conversational command, customers can effortlessly confirm their orders, streamlining the path from product interest to purchase confirmation. This capability ensures a frictionless shopping experience, encouraging more frequent and satisfying transactions.

AI-Powered Shopping Assistant: Enhances customer decision-making and personalises shopping experiences.
Real-Time Customer Support: Offers immediate assistance and support, boosting customer trust and satisfaction.
Seamless Sales Conversion: It converts customer interactions into confirmed sales with minimal effort, directly within the conversation interface.
Increased Conversion Rates: Efficiently transforms customer enquiries into sales, leveraging conversational interfaces for a smoother buying journey.

Industries and Business Sizes We Help with AI Solutions

As one of the most versatile AI companies in NZ, Lumen provides Artificial Intelligence Consulting Services to businesses of all sizes, from startups to large enterprises, across a wide range of sectors.

Construction

Automate safety reporting, streamline project communication, and enhance scheduling with AI-driven tools built for construction firms.

Tech

From software startups to SaaS platforms, we help tech companies embed private AI features, improve productivity, and create smarter user experiences.

Government

We offer secure, compliant AI solutions for document management, citizen services, and internal operations, tailored to the public sector.

Law

Enhance legal research, streamline discovery, and analyse case law using custom private ChatGPT models configured for legal firms.

Healthcare

Use AI to support patient communication, streamline admin tasks, and analyse medical records, all while keeping data secure and private.

Logistics

Improve route optimisation, automate shipment updates, and forecast inventory demand with predictive AI models for supply chain efficiency.

Agriculture & Primary Industries

Leverage AI to monitor crop yields, forecast supply needs, and automate record-keeping. Our private AI systems are tailored to fit the primary sector.

Tourism & Hospitality

Offer instant, multilingual AI-powered guest support, booking assistance, and customer feedback analysis, enhancing experience and retention.

Education & eLearning

Create personalised learning paths, automate assessments, and support student engagement with AI tools built for education providers.

Start ups

Launch faster with AI tools that handle content, marketing, customer support, and more. We help startups scale without scaling their costs.

SMBs

AI isn't just for big companies. We provide small to medium businesses with simple, effective AI services, from automation to customer insights.

Enterprises

We partner with enterprises to deploy scalable, secure, and high-impact AI systems. From strategy to deployment, we’re your trusted AI consultant in NZ.

Meet Our AI Expert Team

Your app is in expert hands with our diverse, NZ-based AI team:

Client Testimonials

As a mid-sized e-commerce business, we were overwhelmed by the options in AI, but Lumen made it easy. They designed a private ChatGPT solution tailored to our operations and trained our team on how to use it. Within weeks, we reduced customer service response times and improved our internal workflow. Their AI consultants are the real deal, strategic, technical, and incredibly supportive.

We needed expert guidance on how to integrate AI responsibly within our financial services platform. Lumen’s team assessed our systems, recommended secure deployment options, and helped us implement a compliance-ready AI automation framework. The results have been outstanding, we’ve streamlined key processes and gained better insights across the board.

FAQ

What is an AI Consultant?

An AI consultant is a specialist who helps businesses understand and apply artificial intelligence to solve real-world problems. They provide expert guidance on developing AI strategies, integrating AI technologies into operations, and implementing tailored solutions that align with business goals. By bridging the gap between technical complexity and practical application, AI consultants enable organisations to unlock the full potential of AI to drive innovation, efficiency, and growth.

In short, an AI consultant helps businesses plan and implement AI solutions that align with their goals, bridging the gap between complex technology and practical results.

What does an AI consultant do?

An AI consultant helps businesses strategically plan, implement, and manage artificial intelligence solutions. Their role typically includes:

Strategic Planning: Defining your AI strategy, identifying high-impact use cases, and creating a roadmap for AI integration.
Data Analysis & Modelling: Evaluating data quality, addressing gaps, and developing or customising AI models to meet specific business needs.
Solution Implementation: Selecting the right AI tools and ensuring seamless integration into your existing systems and workflows.
Performance Monitoring: Continuously tracking results, refining models, and optimising performance to maximise business value.
Training & Support: Educating your team on how to use AI tools effectively and providing ongoing support to ensure long-term success.

AI consultants bridge the gap between complex technology and practical outcomes, turning potential into performance.

How are your AI services different from other AI companies in NZ?

We combine deep technical expertise with industry-specific knowledge. Unlike general providers, we offer private ChatGPT solutions, on-premise installations, and strategic AI consulting for compliance-heavy industries.

Is AI right for my business?

If you have repetitive tasks, large amounts of data, or customer-facing services, AI can help. Book a free consultation with us, we’ll help you evaluate ROI and feasibility.

How much do AI Consultants cost?

The cost of hiring an AI consultant varies widely depending on the scope, complexity, and duration of the project. In New Zealand, AI consulting rates typically range from NZD $150 to $350+ per hour, or NZD $5,000 to $50,000+ for fixed-scope projects. Factors that affect pricing include the level of expertise required, whether you’re building a custom AI solution (like a private ChatGPT integration), and the size of your business.

Why do businesses need AI Consultants

Many businesses lack the in-house expertise required to design and implement AI solutions effectively.
The rapid evolution of AI technologies makes it difficult for businesses to navigate the landscape without expert guidance.
AI can deliver significant value, but only when it’s implemented strategically and aligned with a company’s specific business goals.
Businesses can stay competitive by using AI to automate repetitive tasks, boost operational efficiency, and enhance customer experiences.
Working with an AI consultant ensures your business gets a customised solution that addresses your unique needs and delivers measurable results.

What industries does Lumen specialise in?

We work with tech companies, law firms, healthcare providers, government agencies, e-commerce, construction, and more.

Can you implement AI on our own private infrastructure?

Yes. We specialise in secure, private deployments of generative AI systems, ensuring full control, data protection, and compliance.

YOU'RE IN GOOD COMPANY

Take the Next Step with Lumen Business Solutions

Don’t settle for less – partner with Lumen Business Solutions for an experience that drives your business forward.