Zoho Authorized Partner You Can Trust | Auckland | New Zealand
Lumen Business Solutions: Premier Zoho Partner in New Zealand
Premier New Zealand Zoho Authorized Partner
Welcome to Lumen Business Solutions, the premier Zoho Authorised Partner in New Zealand with over 25 years of experience.
Our expertise includes system analysis, system architecture, data modelling, software development, database development, SAAS development, BI-report writing, RPA development, AI development, API expertise, data cleaning, data migration, data entry automation, Amazon Connects, and SMS automation. We are also the largest Zoho API developer in New Zealand, with over 42 Zoho API projects under our belt.
We cater to all organisational sizes and have government, enterprise, and SME clients.
We are the chosen partner for Government and Enterprises when they choose Zoho, with a proven track record of delivering customised solutions to our clients. Especially when the solutions are complex.
We’re the experts of Zoho CRM, all our staff are Kiwis, and we do not outsource any work overseas. We are NZISM-compliant
What we do
What does a Zoho partner do?
Zoho consulting partners specialize in selling, managing, and implementing Zoho solutions. Through tailored training and hands-on support.
We empower you to optimize your technology investments effectively.
Presales & Consulting
Assesses your needs and aligns Zoho’s products with your business
goals, offering tailored advice.
Zoho Implementation
Implements Zoho products optimally into your business operations.
Training & Support
Provides comprehensive training for your team to effectively utilize Zoho CRM.
Customization & Automation
Offers continuous support post-implementation to address any
emerging needs or changes.
Lumen Business Solutions: Elevating Your Zoho CRM Experience
The benefits that you get from our expertise when implementing Zoho CRM
But what really sets us apart from the competition are the benefits that you get from our expertise when implementing Zoho CRM:
Increased efficiency and productivity: Our expertise in system analysis, data modelling, and software development enables us to provide customised solutions that streamline your business processes, resulting in increased efficiency and productivity.
Improved data management: Our expertise in database development, data migration, data cleaning, and data entry automation ensures that your data is accurate, up-to-date, and easily accessible, improving your data management capabilities.
Enhanced customer experience: Our expertise in BI and report writing, RPA development, AI development, Amazon Connects, and SMS automation enables us to provide customised solutions that enhance your customer experience, resulting in increased customer satisfaction and loyalty.
Increased security and reliability: As the only Zoho partner to pass a risk assessment NZISM and in the process of getting ISO 27001, we provide the utmost security for your data, ensuring your project is safe, on time, and on budget.
We have over 770 happy customers who can attest to the quality of our services. Whether you are a government agency, an enterprise, or an SME, we can deliver customised Zoho CRM solutions that meet your specific needs and requirements.
Don’t settle for less than the best. Trust Lumen as your Zoho Authorised Partner to provide you with the expertise and benefits you need to succeed in your business.
Lumen Business Solutions: Leading the Way in Zoho Innovation
A Legacy of Firsts and Innovation
As Zoho’s most innovative partner, we pride ourselves on a series of groundbreaking achievements:
The world’s first in integrating sales training into Zoho CRM.
Pioneers in blending ChatGPT with Zoho Desk, redefining customer engagement.
Trailblazers in connecting Amazon Connect with Zoho SalesIQ for unparalleled communication capabilities.
Expertise in managing complex Zoho Analytics projects, trusted by large-scale enterprises and government agencies.
New Zealand’s foremost Zoho API developers, recognised for our depth of technical expertise.
Lumen Business Solutions: Delivering Expertise Across Zoho Solutions
Expert Solutions Across the Board
Our team is adept at handling diverse client needs:
From embedding advanced sales training into your CRM, ensuring your team maximizes its potential.
To integrating cutting-edge technology like ChatGPT, enhancing your customer support and engagement.
We excel in managing complex analytics projects, delivering insights that drive strategic decision-making.
Our Zoho API development is second to none, ensuring robust, flexible, and powerful CRM solutions.
Your Trusted Zoho Partner in CRM Excellence
Choose Lumen Business Solutions for a CRM experience that sets your business apart. Our commitment to innovation, combined with our deep understanding of various industry needs, makes us the ideal partner for your Zoho CRM journeyZoho
LUMEN BUSINESS - NZ CRM SPECIALISTS
Lumen Fusion a new type of Zoho CRM implementation
Lumen Fusion is a new type of CRM implementation that goes further to drive business growth and includes the standard Zoho CRM Implementation. It's our competitive advantage, combining CRM implementation technical skills with business knowledge to integrate proven practices to scale your business through software. By also incorporating business culture and sales training into our software solutions, we ensure that our implementations are not just technical solutions but comprehensive enhancements to your business operations. From our experience, this approach gives businesses the best implementation and tangible effects that management can see, with measurable and provable results.
Lead Generation
Attract and capture high-quality leads.
Sales Pipeline
Streamline and optimize your sales processes.
Account Management
Improve customer relationships and retention.
Products and Services
Innovate and enhance your offerings.
Competitive Edge
Gain an advantage over your competitors.
AI Automation
Leverage AI for smarter business operations.
The Components of Lumen Fusion
Our expert-led sales training programmes leverage proven methodologies to drive results, enhancing value-based selling, negotiation skills, and communication, all leading to a higher ROI.
Cultivo helps create a positive, effective, and continuous learning environment. It fosters innovation, critical thinking, and a culture that embraces mistakes as growth opportunities.
Transform your sales, marketing, and product innovation with our data-driven approach, enhancing sales skills, lead quality, and providing actionable insights into account management and sales growth.
NZ ZOHO PARTNER
Lumen + Zoho
Lumen is an Official partner of Zoho! For all your Zoho queries and needs, feel free to come to us and we'll get you right!
YOU'RE IN GOOD COMPANY
Take the Next Step with Lumen Business Solutions
Don’t settle for less – partner with Lumen Business Solutions for a Zoho CRM experience that drives your business forward.
Interested in what else Lumen & Zoho has to offer?
Lumen Fusion is a new type of CRM implementation that goes further to drive business growth and includes the standard Zoho CRM Implementation. It's our competitive advantage, combining CRM implementation technical skills with business knowledge to integrate proven practices to scale your business through software. By also incorporating business culture and sales training into our software solutions, we ensure that our implementations are not just technical solutions but comprehensive enhancements to your business operations. From our experience, this approach gives businesses the best implementation and tangible effects that management can see, with measurable and provable results.
