Why Building an In-House B2B Content Team Outperforms Freelancers | Your Company’s Guide

b2b content team strategy

In the competitive world of B2B marketing, the quest for high-converting content often leads businesses to seek out top-tier freelance writers. While the allure of hiring a high-end writer is strong—given their ability to craft content that resonates deeply with customers and converts—the cost ($700 for 1,000 words and above) can be prohibitive. Moreover, relying heavily on a single or a few expensive freelancers can pose risks to consistency and sustainability. But what if there was a more effective strategy that aligns with your business objectives without breaking the bank?

11 Ways Generative AI Can Help Enterprise | Generative Artificial Intelligence

AI specialises in chatGPT consulting Azure

In today’s digital landscape, businesses seek technologies that drive growth and efficiency. Generative AI stands out, offering solutions that transform operations and decision-making across sectors. This blog presents “10 Ways Generative AI Can Help Enterprises,” detailing how this technology enhances processes like proposal generation, communication, sentiment analysis, and content creation. Generative AI is reshaping industries, … Read more

Categories AI

Mastering B2B Positioning Strategy: Lumen’s Guide to Market Leadership

B2B Positioning Strategy

In the complex and ever-evolving world of business-to-business (B2B) markets, finding a distinct and effective positioning for your brand is akin to navigating a labyrinth. With the marketplace crowded and competitive, establishing a clear, differentiated position is not just challenging but crucial for survival and growth.

CRM Implementation vs Strategy: Navigating Success in Customer Relationships

CRM-Implementation-vs-Strategy

Introduction: CRM Implementation vs. Strategy: Navigating Success in Customer Relationships In this post, we’re tackling two crucial components of customer relationship success: CRM implementation and CRM strategy. While they might sound similar, they play very different roles in a business. Implementation is all about getting your CRM system up and running smoothly, focusing on the … Read more

Revolutionising CRM with AI: Customers Sentiment Analysis

Revolutionizing CRM with AI How Lumen Business Leads the Charge

In an era where technology continuously reshapes the business landscape, Artificial Intelligence (AI) stands out as a beacon of innovation, especially in Customer Relationship Management (CRM). Lumen Business is at the forefront, harnessing AI to elevate CRM systems to new heights, ensuring unparalleled customer service.

Accelerating AI in NZ: A Market-Led Approach to Boosting Productivity

Accelerating AI in NZ

Inspired by recent findings reported by Newshub, this blog post delves into the critical need for New Zealand to adopt a comprehensive AI strategy to significantly enhance productivity. The original article, which highlights a potential $26 billion addition to the economy through increased digital technology use, serves as a foundation for our discussion on accelerating AI adoption across industries. For more detailed insights, read the full article here.

Navigating Uncertainty: Strategies to Become a Learning and Listening Organisations

Strategies to Become a Learning and Listening Organisations

How to Grow your Enterprise business with Learning and Listening Organisations in Uncertain Environments In an era where business landscapes evolve at an unprecedented pace, the ability to adapt and innovate becomes crucial. This is where the principles of learning and listening organisations, as exemplified by Lumen, play a pivotal role. By embracing these concepts, … Read more

AI Governance: A Non-Negotiable Enterprise Imperative

AI governance and security within the enterprise

In an era where artificial intelligence (AI) seamlessly integrates into our daily operations, the recent Air Canada chatbot incident serves as a crucial wake-up call. This situation, where a chatbot’s flawed advice led to a costly legal judgment against Air Canada, highlights the latent risks AI poses to enterprises. It underscores why robust AI governance … Read more

Avoiding the Pitfall: The Real Cost of Ineffective Business Strategy and CRM Strategy

The Real Cost of Ineffective Business Strategy and CRM Strategy

In the realm of business success, much is made of the strategies that lead companies to triumph. Yet, there’s a less told but equally important story: the significant costs of bad business and CRM strategies. At Lumen, with 25 years at the forefront of CRM consulting, we’ve witnessed firsthand the repercussions of strategic missteps and the critical importance of getting it right.